Privacy Policy

Introduction

MIT Services ("we," "us," "our," or "Company") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services — including websites, software, applications, digital products, consulting, support, and any related platforms (collectively, the "Services").

This policy applies to all users, customers, and visitors. By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

What Information We Collect

1. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, company name, and job title
• Account registration details and credentials (stored securely)
• Messages, support requests, and feedback you send us
• Billing, payment, and transaction details (processed securely through compliant third-party providers)
• Any other information you choose to provide

2. Information Collected Automatically

When you use our Services, we may automatically collect certain technical information, such as:

• Device type, operating system, browser type, IP address, and device identifiers
• Pages visited, features accessed, session duration, and interaction metrics
• Usage patterns and interaction metrics
• Cookies and similar tracking technologies
• General location data where permitted by applicable law

How We Use Your Information

We use collected information for legitimate business purposes, including:

• Service Delivery: To provide, operate, maintain, and improve the Services
• Account Management: To create and manage user accounts
• Communication: To respond to inquiries and send service-related notifications (marketing communications only where permitted or with consent)
• Analytics and Improvement: To understand usage patterns and enhance performance and user experience
• Security: To detect, prevent, and investigate fraud, unauthorised access, or illegal activity
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations

We do not use your personal data for purposes unrelated to those described above without your consent unless required by law.

Data Sharing and Disclosure

We May Share Information With

• Service Providers: Trusted vendors that support payment processing, hosting, analytics, communication, or customer support, under strict confidentiality obligations
• Business Partners: When necessary to fulfil services requested by you
• Legal Authorities: When required by law, court order, or to protect rights, property, or safety

We Do NOT

• Sell, rent, or trade your personal information to third parties
• Share personal data for third-party marketing without your consent

Data Retention

We retain your personal information only for as long as necessary to deliver our services and fulfil the purposes. When data is no longer required, it is securely deleted. You may request deletion of your account and associated data by contacting us at info@m-itservices.com. Some data may be retained for legal compliance, fraud prevention, or legitimate business purposes even after account deletion.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

MIT Services

Email: info@m-itservices.com

Phone: +91 90353-76093

Address: 371/1, Shreya Arcade, Terrace Floor, Royal County Road, JP Nagar 8th Phase, Bangalore – 560083, India